ARE YOU FRUSTRATED BY UNRELIABLE IT HELP DESK SERVICES?

Transform Your IT Experience with Superior IT Service Desk Support

Recognition

Channel Futures 2023 Winner
Channel Futures 2022 Winner
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Top Managed Service Provider Clutch San Antonio 2024
Top IT Services Company Clutch San Antonio 2024
Top Cloud Consulting Company Clutch Texas 2024

A Leader in Hassle-Free IT Help Desk Support

7tech excels as a Managed IT Help Desk provider since 2012. Our commitment to value and efficiency ensures tangible results, with our US-based support teams resolving tickets on the same day.

Our services include solving complex IT challenges. We facilitate cloud-based remote work and ensure data security. Partner with us for straightforward, reliable, and effective IT support solutions.

7tech Service Desk technicians.

Reliable and Affordable IT Help Desk

7tech’s Managed IT Help Desk is for medium-sized enterprises seeking fast, reliable IT support without the burden of excessive costs.

We believe that technology is an asset, not a financial burden. It should work flawlessly to drive business success. That’s where we come in.

STREAMLINE TICKETING SYSTEM

Our advanced ticketing system manages your IT queries in real-time. Doing so ensures quick identification, tracking, and resolution time. Employees can remain focused on their tasks without prolonged interruptions, increasing overall productivity.

SAME-DAY TICKET RESOLUTION

We prioritize responsiveness. Our team resolves 80% of tickets within the same day they’re received. That translates to less disruption and more consistent operations for your business. This covers urgent matters like password resets, server outages, and network failures.

CLEAR COMMUNICATION, NO GEEK SPEAK

7tech’s team of US-based technicians communicates complex IT issues in straightforward language. We prioritize clarity and understanding without overwhelming technical jargon. Our goal it to solve your problem so you don’t have to worry.

LOWER COST, HIGHER VALUE

Our managed IT service desk features offer cost-effective solutions that significantly enhance your return on investment. Optimize your IT processes and reduce downtime today.

7tech tech team.

How We Deliver Exceptional IT Service Desk Support:

  1. Book A Discovery Call

    Schedule a call with us to discuss your IT needs. This initial conversation is key to understanding your challenges and goals.

  2. Customize Your IT Support

    We tailor our service delivery to fit your specific requirements. 7tech collaborates with your team to provide the user support that aligns with your business objectives.

  3. Breeze Through Your Day

    With 7tech as your IT partner, you can focus on your day-to-day core business activities, assured that your IT needs are in expert hands.

Proven Success with 7tech’s Managed IT Service Desk

Discover how companies have benefited from partnering with 7tech’s Managed services/IT support help desk services.

Their Speed and Efficiency Is Tantamount to an Internal,
On-Site Employee

There have been many positives working with 7tech. What I received the most feedback on thus far has been the ease of working with 7tech personnel. The speed in responses to tickets and professionalism of the staff ranks #1 in what GFC staff appreciate.

As manager of IT for GFC, I have appreciated the diagnoses of system shortcomings, suggestions for resolution and system efficiency and immediate steps to correct.

Having worked with a number of Managed IT companies previously, I can say without hesitation that 7tech lives up to its reputation of blending into the company infrastructure in that their speed and efficiency is tantamount to an internal, on-site employee.

Robert Nocito. Robert Nocito Operations Manager
Gomez Floor Coverings

Helpful, Personal, Always Available

As a growing commercial mortgage banking company, we have to stay focused on our business to be successful.

Since we started working with 7tech, we have benefited from a consistent level of support and they are always there the moment something goes wonky. Their prompt customer service is just what our firm needs to stay productive and focused on our core business.

In a world of automation and indifference toward the customer, Neal and the staff of 7tech are the opposite.  They are helpful, personal, and always available to deal with any issue personally.

Kirk Oden. Kirk Oden Principal
Trinity Real Estate Finance

Their Integrity is Unmatched

As a fast-growing commercial real estate firm, we needed an IT company that could keep up with our growth. 7tech upgraded us to the professional level of IT support that we needed, enabling our remote employees to have all emails, contacts, and calendars sync across all devices and making sure we’re not down during critical work hours.

They respond quickly and don’t nickel and dime us – their integrity is unmatched. I also appreciate that they explain things in non-technical ways (layman’s language) and find solutions that fit our actual needs instead of pushing pricey solutions that are unnecessary.

Very likable people and very easy to work with.

Charlie Malmberg. Charlie Malmberg Partner
Valcor Commercial Real Estate

Taking Care Of Us Is Clearly Their #1 Priority!

Moving our non-profit to 7tech has been transformative. Their skilled, responsive, and professional customer service is outstanding. The transition from being overlooked by our previous IT partner to being treated as a priority has been phenomenal.

IT was our biggest headache of all, but Neal and his team made one of the most well-documented and clearly explained proposals any vendor had ever made. 7tech follows through on their promises and exceeded every expectation, and by a lot. The collegial, confident, and kind can-do spirit of every 7tech staff member has given STARRY so much confidence in our IT experience.

Don’t wait any longer, 7tech will fuel your agency with reliable, secure, supported, and sustainable IT services. They are a trusted, skilled, motivated, solutions-focused partner that we’d fight tooth and nail to keep on our team. They are a rare find for any company – especially a non-profit. You’ll be thankful you chose 7tech when you have the freedom to focus on what really matters and worry less about IT.

Richard Singleton. Richard Singleton Chief Executive Officer
STARRY

You Can Trust the Advice They Give You

When we started out needing IT Support, we originally worked with a gentleman who helped us with the basics.  As our company has grown and the need for higher security and compliance has increased, we needed a trust-worthy IT company that would listen to our needs, explain things in simple terms, and keep costs under control. 

7tech has helped us increase our security, meet our compliance requirements, and keep our everyday IT systems running smoothly at a fair price.  If you are on the fence about hiring 7tech, sit down with them and have them listen to your concerns, they will answer your questions, and you will be able to trust the advice they give you.

Joan Lovejoy. Joan Lovejoy Principal (Retired)
Trinity Real Estate Finance

7tech Transformed Our IT Frustration Into Extreme Satisfaction

When we switched to 7tech from our last IT company, we were immediately impressed by their professionalism and the genuine care they showed us. Our last IT company left us very frustrated. The team at 7tech is not only talented in their field but also incredibly personable. They treated us well, making us feel valued and supported. Thanks to 7tech, we are extremely satisfied and happy with our IT services. I highly recommend 7tech to any business looking for reliable and exceptional IT support.

7tech client, Desiree Corso headshot. Desirée Corso Account Manager
Military Warriors Support Foundation

Office workers on computers.

What Makes 7tech Different From Other IT Service Providers?

7tech stands out in the IT service desk and managed IT support arena with our commitment to same-day ticket resolution and our emphasis on clear, jargon-free communication. 

This approach guarantees a smoother, more efficient IT experience for your business, setting us apart from competitors. 

Our managed IT help desk support focuses on delivering solutions that are both effective and user-friendly, ensuring your business receives top-tier IT help desk support services.

How Does 7tech Ensure Quick IT Support?

Our IT service desk management at 7tech integrates triaged support for enhanced efficiency, supported by a streamlined ticketing system and a team of expert US-based technicians. 

This triaged approach ensures that each request is appropriately categorized and addressed according to its urgency and complexity, which is a core aspect of our IT managed support services. 

As a result, we can offer rapid and effective resolutions tailored to each specific situation. 

With 7tech, you receive managed services IT support that prioritizes same-day ticket resolution, ensuring rapid response to your needs. 

Our approach also includes personalized attention, guaranteeing that your IT support help desk requirements are met with the utmost professionalism.

Can 7tech Support A Growing Business With Evolving IT Needs?

Absolutely. 7tech, as a rapidly expanding firm, is well-equipped with a team large enough to support businesses of up to 2000 employees, making us ideal for growing companies.

Our expertise in offering flexible, scalable solutions is a key part of our managed IT help desk support. This scalability ensures that you never pay for more than what you need at any given time.

We understand the dynamic nature of evolving businesses and provide adaptable IT help desk support services that can be scaled up or down as required.

Our IT service desk management is designed to evolve with your business, guaranteeing that our help desk services remain effective, not just for your current needs but also for your future growth and changing IT demands.

Award-Winning Managed IT Help Desk Powered By Industry Leading Tools

Red Lenovo logo.
Vendor CISCO logo.
Dell Authorized Partner stamp.
Microsoft Silver Partner stamp.
Datto Blue Diamond Global Partner Stamp.
VMware Partner stamp.

Managed IT Services Desk Cost Explained

Our Managed IT Service Desk Support pricing depends on a comprehensive assessment of your specific needs.

Agreements typically last 24 months, with monthly fees calculated per computer on your network and each user email.

We offer personalized contracts following an in-depth review of your network, business objectives, and required IT support level. New clients enjoy unlimited technical support and the flexibility to select advanced services as needed.

7tech’s Pricing Approach

UNLIMITED SUPPORT

CUSTOM SERVICE PLANS

FLEXIBLE CONTRACTS

PRICED TO COMPANY SIZE

100% MONEY BACK GUARANTEE

60 DAY RISK-FREE TRIAL PERIOD

Free And Confidential

Cybersecurity Risk Assessment

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