ARE YOU A SMALL OR MEDIUM-SIZED BUSINESS STRUGGLING WITH IT?

Future-Proof Your Business And IT Assets With Managed IT Services

Recognition

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Top Managed Service Provider Clutch Texas 2023
Top IT Services Company Clutch Texas 2023
Top Cloud Consulting Company Clutch San Antonio 2023

Services Offered: Explore Growth-Focused Managed IT Services

Hand over all your IT problems to us. We specialize in making IT “invisible” for our clients. 7tech makes everything work the way it’s supposed to without excuses or complexity.

Stop worrying about technology holding you back. Start getting the knowledgeable, friendly, helpful service you deserve.

A Better Way To I.T. With 7tech

With our reliable managed IT services, you’ll get 24/7 live help desk support, excellent advice you can trust, ongoing proactive support, next-level cybersecurity, and technology that runs smoothly WITHOUT complexity or excuses.

IT service management is the secret to how small and mid-sized businesses make technology EASY, productive, and affordable.

FAST RESPONSE TIMES & SAME-DAY TICKET RESOLUTION

We respond to support calls in 3 minutes or less. Over 85% of support tickets are resolved the same day they were opened. Our goal is to minimize disruption to your business process.

Each ticket’s average resolution time is two hours. Smaller IT companies might take 2 to 3 days.

WE INCLUDE SERVICES OTHER IT COMPANIES CHARGE FOR

Enjoy cost-effective services from one IT service provider. We include valuable services, such as third-party vendor management, copier setup, employee onboarding and offboarding, new hardware acquisitions, easy-to-use desktop app, and more.

WE BECOME AN EXTENSION OF YOUR TEAM

No long-term contracts. Our friendly customer service exceeds expectations and leaves you completely satisfied with each request. We work around your schedule for projects and maintenance, so your workday isn’t being disrupted.

FAST RESPONSE TIMES & SAME-DAY TICKET RESOLUTION

We’re known for how well we communicate complex technical issues. We make sure you and your team fully understand the situation. You get easy-to-understand language that gives you the information you need to move your business forward.

Office workers on computers.

Here’s How We Do It:

  1. Schedule A Discovery Call

    On this initial call, we can discuss your unique situation. Feel free to bring up any concerns and questions you have. We’ll answer any questions you have about us.

  2. 2. Customize Your Services And Support

    We’ll work with you to create the perfect, cost-saving service and support plan. Everything will be based on our conversation and your 27-Point Managed IT Security And Systems Assessment results.

  3. Grow Fearlessly

    Your business depends on your IT systems. We’re confident that we are the only managed IT security services and support that provides these benefits to your business at an enterprise-level.

Innovative Businesses Choose 7tech

See what other executives are saying about our computer network services and cybersecurity services. 7tech is the go-to managed IT service provider for any industry, from manufacturing and construction to software as a service (SaaS).

Explore All Our Client Testimonials

Their Speed and Efficiency Is Tantamount to an Internal,
On-Site Employee

There have been many positives working with 7tech. What I received the most feedback on thus far has been the ease of working with 7tech personnel. The speed in responses to tickets and professionalism of the staff ranks #1 in what GFC staff appreciate.

As manager of IT for GFC, I have appreciated the diagnoses of system shortcomings, suggestions for resolution and system efficiency and immediate steps to correct.

Having worked with a number of Managed IT companies previously, I can say without hesitation that 7tech lives up to its reputation of blending into the company infrastructure in that their speed and efficiency is tantamount to an internal, on-site employee.

Robert Nocito. Robert Nocito Operations Manager
Gomez Floor Coverings

Fast Response And Excellent Communication

By far, 7tech’s responsiveness has been AMAZING as they work quickly to get to the bottom of any issue – I appreciate that tremendously.

Since 7tech transitioned our non-profit’s file storage to SharePoint, our team is no longer tethered to an on-premise server and we have the flexibility and freedom to work when and how we want. I enjoy the personal service 7tech provides as a smaller agency.

I especially appreciate their technician’s willingness to communicate and work to make things seamless for our small to mid-sized non-profit. Relationships are important to us and 7tech has gone out of their way to make that connection.

Randy McGibney. Randy McGibeny Chief Operating Officer
ChildSafe

Knowledgeable, Professional, and an Absolute Pleasure to Work With

We are a fast-growing company in the energy sector and we needed an IT company with fast response time and knowledgeable experts. 7tech is our go-to team for all of our technology support and project needs.

It saves us time to have one central resource to handle all IT related questions and support needs. Neal and his team are knowledgeable, professional and an absolute pleasure to work with. The managed services provided by 7tech alleviates the costly and time-consuming installation and upgrade cycle as well as creates operational efficiencies that are often lacking in small companies.

If you need Managed IT Services, give 7tech a call!

Jessica Crouch. Jessica Crouch Previous Executive Assistant
Fullstream Energy Holdings LLC

Their Integrity is Unmatched

As a fast-growing commercial real estate firm, we needed an IT company that could keep up with our growth. 7tech upgraded us to the professional level of IT support that we needed, enabling our remote employees to have all emails, contacts, and calendars sync across all devices and making sure we’re not down during critical work hours.

They respond quickly and don’t nickel and dime us – their integrity is unmatched. I also appreciate that they explain things in non-technical ways (layman’s language) and find solutions that fit our actual needs instead of pushing pricey solutions that are unnecessary.

Very likable people and very easy to work with.

Charlie Malmberg. Charlie Malmberg Partner
Valcor Commercial Real Estate

Their Help Desk Has Excellent Response Times

Ease of use is the biggest benefit we’ve experienced in using 7tech to migrate to Office 365. Even the process of setting up our mobile devices went as smoothly as we could have hoped. We now use Microsoft Teams to better communicate and collaborate for both internal and external projects.

As a demolition company we are constantly working against deadlines and appreciate 7tech’s help desk employees for their excellent response times. We also appreciate that 7tech’s billing process is accurate and clear.

If there are ever any questions, you can speak with the company owner directly. Because in my humble opinion, it helps that we can get in touch with the big boss if there is ever a problem.

Saul Robles. Saul Robles Owner
Robles 1

Office workers on computers.

What are Managed IT Services?

Most business owners are still unsure about what Managed IT Services actually are. Taking this into consideration, we define the term before digging into who these services are right for and how having external support can help your business.

Managed IT Services means outsourcing your IT department to a third-party Managed Services Provider, commonly known as an MSP. The entire IT facet of the company is handed over to the MSP and all responsibilities of the MSP are spelled out in the contract, or Service Level Agreement (SLA). Unlike the outdated break-fix model of IT support, these agreements typically last a period of at least 12 months.

Small and mid-sized businesses choose to outsource part or all of their IT to save on IT costs and to be completely confident that their network is 100% secured and properly backed up.

Who is IT Managed Service for?

Small to medium-sized businesses should choose a trustworthy Managed IT Services Provider. Your company may be a good fit if you have experienced one or more of the following criteria:

  • If you operate a computer network with valuable company data
  • If you have ever experienced a data breach
  • If you rely on technology to run your business profitably
  • Store personally identifiable employee/client information.

Some small to medium-sized businesses are tempted to think “That won’t happen to us, we’re just a small company. Who’d want to attack us?” And that is precisely what cybercriminals want you to think!

In fact, 43% of cyberattacks are now aimed at small businesses and over 60% of those small businesses typically go out of business within six months after the attack. It isn’t just about the financial impact, that can be great, a data breach can impact your reputation and good name in your community as well. Some businesses simply can’t recover from the loss of client trust.

Statistics like these emphasize why Managed IT Services for businesses are crucial.

What Does a Managed IT Service Contract Include?

In general, you can expect to pay a monthly service and support fee for each computer that accesses your company’s network. Your monthly invoice will usually include costs for monitoring, managing, and supporting the computer along with help desk support.

When contracting managed IT services you can also expect fees for monitoring, managing, and supporting other devices on your networks, such as servers, backup agents, and security appliances. Your monthly invoice should also include third-party service costs for local or cloud backups, Microsoft Office 365 subscriptions, email filtering, and other services specific to your business.

What won’t be included in your monthly invoice for your managed IT services are costs for project work that falls outside of the SLA such as email migrations that require moving data from one host to another, moving your business to a new location, network changes, and anything else that goes beyond maintaining your current IT environment.

Highly Rated IT Services Company Partnered With Top Technology Leaders

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Vendor CISCO logo.
Dell Authorized Partner stamp.
Microsoft Silver Partner stamp.
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Get Started With 7tech’s IT Management Services

What Do Managed Services Cost?

We never sell our clients less than they need. Our pricing structure is flexible and tailored to each client. This ensures your business gets the exact IT support necessary so you never pay a dime for redundant services.

Since each individual client is different, we cannot provide generic pricing here. We work with each business to create a contract that is based on an in-depth evaluation of your company’s computer network and business goals.

No matter what IT support your business requires, we genuinely care about you. We are committed to our customers. We are committed to providing small and medium-sized businesses with the most reliable, fast, and knowledgeable IT security and support in San Antonio and Austin

7tech’s Pricing Approach

FLEXIBLE CONTRACTS

60 DAYS UNLIMITED SUPPORT

100% MONEY BACK GUARANTEE

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CUSTOM SERVICE PLANS

The digital transformation is here. Is your business ready for it? Partner with top-rated managed service providers (MSPS)—contact us now!

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Cybersecurity Risk Assessment

Discover Where Your Company Is At High Risk To Ransomware, Hackers And Other Devastating Cyber-Attacks

“Hope” is not a strategy! Make Sure You Are Brilliantly Prepared For A Cyber-Attack By Requesting A FREE Cyber Security Risk Assessment Today!