What 7tech Costs
7tech publishes three service tiers, from $96 to $179 per user, per month.
All three include unlimited support. What changes between tiers is coverage hours, onsite service, and security depth, not how much help you are allowed to ask for.
| Total IT Essentials Business hours coverage $96 per user / month | Most chosen Total IT Unlimited 24/7 fully managed $129 per user / month | Security+ 24/7 with advanced security $179 per user / month | |
|---|---|---|---|
| Support volume | Unlimited | Unlimited | Unlimited |
| Coverage hours | Business hours | 24/7 | 24/7 |
| Onsite service | Not included | Included | Included |
| Employee onboarding and offboarding | Not included | Included | Included |
| Security monitoring | Basic | Standard, critical issues only | Advanced |
| Compliance support | Included | Included | Included |
| Mobile Device Management | Billed per license + management fee | Billed per license + management fee | Billed per license + management fee |
| CMMC readiness | Priced separately | Priced separately | Priced separately |
Those are real numbers, not teaser rates. Flat-rate and predictable. No surprise invoices. No emergency fees. Volume discounts are available for larger environments.
Unlimited means unlimited
Some providers publish a monthly price with a support cap — a fixed number of hours per user, per month. That model makes you ration help. It turns every ticket into a calculation about whether the problem is worth spending your allowance on, and it puts you and your provider on opposite sides of the clock.
We don’t count hours. We never have. Every 7tech tier includes unlimited support, including Total IT Essentials. What changes between tiers is when we’re available and how deep the security goes, never how much help you’re allowed to ask for.
Where you land
Most organizations sit at Total IT Unlimited, $129. Around-the-clock coverage, onsite service, employee onboarding and offboarding, and standard security monitoring for critical issues. This is our standard offering and it covers the majority of what we do.
Security+, $179, is for organizations with regulatory frameworks to maintain, deeper security monitoring requirements, or complex environments. Advanced monitoring rather than critical-issue monitoring. HIPAA, FTC Safeguards Rule, and similar obligations usually land here.
Total IT Essentials, $96, fits organizations that don’t need after-hours coverage, handle their own onsite work, and manage employee onboarding internally. Unlimited support during business hours with basic security monitoring. A narrower scope at a lower price, not a lesser version of the same service.
What the price does not include
- Third-party licensing (like your Microsoft 365 subscriptions), billed separately at cost
- CMMC readiness consulting, which is scoped and priced separately from all three tiers
- Mobile Device Management, which is billed per license plus a management fee.
- Environments under 25 workstations, which we aren’t built to serve well
Compare Tiers, Not Headline Numbers
When you compare providers, compare like for like.
A provider’s lowest published price and its fully managed price can differ by half. Only one of those numbers is comparable to what you are actually buying. Ask three questions of any published price:
- What scope does this number buy? Business hours or around the clock. Onsite included or billed separately.
- Is support capped? A price with an hour limit is a different product than a price without one.
- What term is it tied to? A few dollars of monthly difference matters less than whether you are committed for one year or three.
We publish our tiers so you can run those checks on us.
Why We Publish Our Pricing
Most IT providers make you sit through a sales call to hear a number. We think you deserve to budget before you talk to anyone.
You’re the one accountable for this decision. Walking into it with real numbers is part of making it a confident one.
And we’ll be straight with you: for fully managed service, we are not the cheapest option in San Antonio. Fully managed IT here runs $100 to $200 per user, per month, and security-heavy stacks reach $200 to $300+. Total IT Unlimited and Security+ sit in the upper half of that range because of what’s behind the price: a private, in-house Security Operations Center (SOC), US-based technicians we never outsource, a 20-minute human response target, and a 97.4% customer satisfaction rating.
If the lowest monthly price is your top priority, we’re probably not your provider. If predictable costs and serious security are, let’s talk.
Backed by Our Guarantee
Every agreement includes our 60-day money-back guarantee. If our service doesn’t meet your expectations in the first 60 days, cancel and get your money back. No questions asked. Third-party fees excluded.
And at any time, if you’re not completely happy with our service, we’ll make it right at no additional charge.
Pricing FAQ
How much do 7tech’s managed IT services cost?
$96 to $179 per user, per month, across three published tiers. Most organizations sit at Total IT Unlimited, $129, for around-the-clock fully managed service. Volume discounts are available for larger environments.
What’s the difference between the three tiers?
All three include unlimited support. Total IT Essentials ($96) covers business hours with basic security monitoring, and excludes onsite service and employee onboarding and offboarding. Total IT Unlimited ($129) adds 24/7 coverage, onsite service, onboarding and offboarding, and standard security monitoring for critical issues. Security+ ($179) adds advanced security monitoring for regulated or complex environments.
Is support really unlimited?
Yes, at every tier, including Total IT Essentials. We don’t cap support hours, bill by the ticket, or apply a fair-use clause in our service agreement. What differs between tiers is when we’re available, not how much you can ask for.
Why is Total IT Essentials cheaper if support is still unlimited?
Because coverage hours and scope are narrower. Essentials runs during business hours, doesn’t include onsite visits, and doesn’t include employee onboarding and offboarding. If you need someone at 2 a.m., or you’d rather not manage onsite work and staff transitions yourself, Total IT Unlimited is the right tier.
Is CMMC compliance included?
No. We support HIPAA, FTC Safeguards Rule, and other compliance frameworks within all three tiers. CMMC readiness consulting is scoped and priced separately, because the work involved varies significantly by organization and by whether you’re preparing for a Level 1 self-assessment or a Level 2 C3PAO assessment. 7tech is not a C3PAO and does not conduct official assessments or issue certifications.
Are there hidden fees?
No. Pricing is flat-rate and predictable. Third-party licensing, like Microsoft 365 subscriptions, is billed separately at cost.
Is there a minimum size?
Yes. We serve organizations with 25 to 600 workstations. Under 25, a smaller provider will fit you better.
Do you require long-term contracts?
Our minimum term is 12 months. Most clients choose 24 months for pricing stability. Every agreement starts with our 60-day money-back guarantee, so the commitment comes with an honest exit if we don’t earn it.
How do I get an exact quote?
Schedule a call. We’ll scope your environment and give you a firm number inside the published range.
Get Your Exact Number
The tiers above are real. Where your business lands depends on your situation.
Think of how a good doctor works. They’ll tell you what a visit costs. But they’d never diagnose you before the exam. We work the same way. We won’t hand you a definitive price without understanding your business first.
In a discovery call with Neal Juern, 7tech’s founder and CEO, you’ll walk through your situation, raise any concerns, and ask anything you want about us. Then we’ll give you the best price available, tailored to your business, inside the range you’ve already seen.
No pitch. No pressure. You set the pace.