Neal ran a 45-office national network before founding this company in 2012. After a client breach, he spent four years building 7tech’s security capability from the inside out. He sits on the ThreatLocker advisory board, speaks to business and association audiences across Texas, taught IT to transitioning veterans, and has authored and co-authored two books.
Neal Juern
Founder and CEO
Steve was our first hire and has been here nearly ten years. He brings more than 15 years of experience and runs our private Security Operations Center and the team inside it.
Steven Simon
Security Operations Director
Karl started here as a service desk technician and now runs service delivery across every client account. He has over 20 years in service and holds a CompTIA A+ certification.
Karl Weik
Service Desk Director
Larry leads day-to-day threat monitoring, detection, and response inside our SOC. He holds a bachelor’s degree in cybersecurity and information assurance, the SSCP from ISC2, and CySA+ and Pentest+ from CompTIA.
Larry Harris
Security Operations Manager
Isabella has worked in marketing since 2009 and in managed IT since 2018. She leads marketing with one rule. Talk to executives clearly and keep the client as the hero.
Isabella Humphries
Marketing Director
Lori brings over 20 years in accounting, financial services, and team leadership. She runs hiring, people operations, and the flat-rate billing clients count on.
Lori Hetletved
Accounting and HR Manager
Jim has run our 24/7 service desk since 2022. That makes him responsible for the part of 7tech your team touches every day. Response times, ticket resolution, and the people who answer when you call.
Jim Nicewonger
Service Desk Manager
Brady is one of our Service Desk Technicians, providing end-user support across many client environments. He brings patience, curiosity, and steady problem-solving to each issue. Outside of work, Brady is a serious Star Wars fan. He also enjoys story-driven video games and reading science fiction and military history. He even has Hayden Christensen’s autograph on a replica Darth Vader lightsaber.
Brady Sullivan
Service Desk Technician
Brandon is one of our Service Desk Technicians. He helps clients work through frustrating IT issues with clear, manageable next steps. Outside of work, Brandon enjoys golf, anime, and traveling. Seattle, Colorado, and Chicago are already checked off his list, with Oregon next.
Brandon Morales
Service Desk Technician
Cameron is one of our Network Engineers, helping keep client networks fast, secure, and resilient. He also helps train and lead members of our technical team. Outside of work, Cameron enjoys movies, podcasts, and audiobooks. He also values spending time with his wife and children.
Cameron Crouch
Network Engineer
Celeste is our Business Development Coordinator. She helps keep the sales process organized, prepares materials, supports appointment details, and coordinates client testimonials, spotlights and gifts. Outside of work, Celeste has lived in Germany, enjoys Asian cuisine, and once read the entire Percy Jackson series in less than a week.
Celeste Barasch
Business Development Coordinator
Charlie is one of our Service Desk Technicians, helping clients work through everyday technology issues. From stubborn laptops to network problems, he helps identify issues and get users moving again. Outside of work, Charlie is a Chicago native who enjoys gaming. He also played ice hockey in high school.
Charlie Gens
Service Desk Technician
Chris is a Service Desk Technician working remotely from Maryland. He supports clients through ticket resolution, server patching, endpoint security, and other technical needs. He helps keep client environments running smoothly from hundreds of miles away. Outside of work, Chris is a drummer in a local band, enjoys disc golf, and likes cooking at home.
Chris Browning
Service Desk Technician
Cilia is a Service Desk Technician who helps clients work through software problems, hardware issues, and other technology challenges. Her technical support helps keep client systems working smoothly. Outside of work, Cilia enjoys 3D printing and building model kits. She is also working toward publishing a novel and developing a game.
Cilia Brooks
Service Desk Technician
Dan is our Project Manager, helping keep IT projects on time, in scope, and moving forward. He works behind the scenes to keep our team and clients aligned throughout each project. Dan brings more than 25 years of IT and engineering experience to 7tech. Outside of work, he plays full-court basketball on weekends and enjoys spending time with his family.
Dan Tovar
Project Manager
Dusten is a Service Desk Specialist who helps clients with everyday technology needs such as forgotten passwords and new hardware setups. Outside of work, Dusten holds a private pilot’s license and enjoys spending time with his family. He is a father of two, has a Bernedoodle, and enjoys dancing with his wife of 13 years.
Dusten Russell
Service Desk Specialist
Jose is a Tier II Technician who supports clients during late-night and after-hours coverage. He handles support requests, software updates, device maintenance, compliance tasks, and overnight IT projects. Outside of work, Jose enjoys hiking, camping, RenFaire, and fantasy literature. He has solo hiked Enchanted Rock, camped near Lost Maples, and enjoys cooking Japanese tonkatsu curry, steak, and potatoes.
Jose Ortiz
Tier II Technician
Josh is one of our Service Desk Technicians, helping clients solve everyday IT issues. He handles password resets, Microsoft 365 issues, device setup, permissions, onboarding, troubleshooting, and more. Outside of work, Josh enjoys trading card games and is a former cross-country runner. He also graduated from the same high school as Nicholas Sparks, author of The Notebook.
Josh S.
Service Desk Technician
Leslie handles community relations. She builds relationships with local business leaders, attends networking events, and helps connect companies with 7tech. She also helps identify and arrange speaking opportunities that allow our team to share its expertise with the community. Outside of work, Leslie is a licensed esthetician. She enjoys sunny days, watching Ancient Aliens, and spending time with her pets.
Leslie Reed
Community Relations
Michael is a Service Desk Technician who helps clients through frustrating technology issues. He handles problems such as password issues, frozen screens, and confusing error messages. Michael brings patience, clarity, and a calm approach to each call. Outside of work, he enjoys fantasy and science fiction books, video games, and spending time with his dog, Hashbrown.
Michael Gonzales
Service Desk Technician
Mike is our Client Success Associate. He hosts Technology Business Reviews, helping clients understand their technology environment and review priorities. He also supports client success by keeping communication clear and following up on client needs. Mike brings 20 years of experience as an Army combat veteran. Outside of work, he enjoys building custom computers and playing Xbox.
Michael Rhodes
Client Success Associate
TJ is one of our Service Desk Specialists, tackling complex technical issues, supporting other technicians, and contributing to larger IT projects. Outside of work, TJ once bowled a perfect 300 and earned a ring for the achievement. He also enjoys cooking and grew up in Hawaii.
TJ Deeter
Service Desk Specialist
Tom is a Service Desk Engineer who works through a wide range of technical challenges, including network and server issues. He also speaks Russian and Mandarin, skills he developed during his time in the Army. Outside of work, Tom follows a carnivore diet and has a strong interest in self-defense.
Tom Walsh
Service Desk Engineer
Ziyon is one of our Service Desk Technicians, helping clients get back on track when technology gets in the way. He handles Microsoft 365 issues, password resets, network alerts, and security concerns. He helps identify problems, explain next steps, and involve the right team when needed. Outside of work, Ziyon enjoys fishing, grilling, cooking, and spending time with his wife and daughter.
Ziyon Robinson
Service Desk Technician